To begin with, before changing settings and such - check app store status apple. Another thing no one has mentioned - This happens when you are signed in to the device with a Sandbox account. To resolve the issue sign out of the sandbox account in Settings and sign in with a regular account. I don't have enough rep to post an answer so I'm writing this as a comment here — Babken Vardanyan.
Add a comment. Active Oldest Votes. Improve this answer. Shai Shai 2 2 silver badges 6 6 bronze badges. Franc Franc 31 1 1 bronze badge. I tried this, but now I just get "Cannot connect to the iTunes Store". Olivia Belle Olivia Belle 31 1 1 bronze badge. Can you be more specific? Which part did you change?
Vzzdak Vzzdak 1, 6 6 silver badges 9 9 bronze badges. That was one of the first things that i did but it didnt make a difference after the restart. Also i signed out from the app store account information part in the settings and signed in again but it was the same. I do have enough space that doesnt seem to be an problem either.
Tracey Tracey 1. Andy Madge Andy Madge 3 3 bronze badges. MG MG 1. Unfortunately both instructions were unable to fix. Any other suggestions? Add a comment. Active Oldest Votes. Improve this answer. Thank you for the reply!
Can you clarify a bit more as in tap any icon 12 times? When I click on it once it ask for password, so can you clarify how to clear cache of store. The Overflow Blog. Who owns this outage? Building intelligent escalation chains for modern SRE. Check your payment method You might need to have a payment method on file, even if the app that you want to download is free.
Prioritize the download From the Home Screen, touch and hold the app. Restart your device Restart your iPhone or restart your iPad. Then check to see if you can download or update apps. Published Date: October 01, Yes No. I understand the inconvenience you are facing. Let me help you in resolving the issue. I would appreciate if you can provide us the following information to help us understand the issue better. What are the troubleshooting steps you have performed to resolve the issue?
Method 1: I suggest you to run the apps troubleshooter included within Windows OS manually by following the steps below and check if the issue persist. If you continue experiencing problems with an app, this tool can automatically identify and fix some problems with apps and the Store.
Type troubleshooting in the search box next to Start icon and select the top most search result. Click on View All from the left hand screen panel. Select Windows Store apps , c lick on Advanced option and check Apply repairs automatically option. Method 2: If the issue persist, reset the store cache by following the steps below, and check if the issue is resolved.
Type wsreset. Refer to the link below on Why can't I find or install an app from the Windows Store? Applies to Windows 10 also :. Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Glad to know that the issue has been fixed. Appreciate your efforts. Please get back to us with an outcome in case of any issues, we will guide you accordingly.
I'm at the point where I have tried everything else that has been suggested, so thanks for the advice.
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